Understanding the cost of general liability insurance is crucial for business owners in Malaysia. Whether you’re an SME or a growing enterprise, knowing what influences your premium can help you make informed decisions and avoid overpaying.
This article breaks down the key cost factors, typical price ranges, and tips for managing your insurance budget while maintaining adequate protection.
Why General Liability Insurance Matters
General liability insurance (often referred to as Comprehensive General Liability or CGL) protects your business from third-party claims involving bodily injury, property damage, personal injury (like defamation), and advertising-related legal actions.
Without it, a single accident or lawsuit could result in serious financial loss. The cost of this coverage is a small price to pay for peace of mind and business continuity.
What Influences the Cost of General Liability Insurance in Malaysia?
The cost of a CGL policy varies significantly depending on several factors. Here’s a detailed look at what insurers consider when pricing your premium:
1. Type of Business / Industry Risk
Some industries face higher risks than others. For example, construction and event management carry more liability exposure than a freelance consultant or web developer.
Higher-risk industries:
- Construction & renovation
- F&B outlets and catering
- Logistics and warehousing
- Event planning
- Cleaning services
Lower-risk industries:
- Freelancers and consultants
- E-commerce businesses
- Design and marketing agencies
2. Business Size and Annual Revenue
The larger your company and the higher your annual turnover, the more you’ll likely pay. This is because larger businesses have more employees, more customers, and more interactions that could lead to potential claims.
3. Number of Employees
More employees means higher risk of third-party incidents—especially if your staff interact with clients, work off-site, or handle physical goods.
4. Claims History
If your business has previously filed liability claims, insurers may consider you higher risk and raise your premium accordingly. A clean claims record can help reduce your cost.
5. Coverage Limits and Deductibles
The more protection you need, the more you’ll pay:
- A higher coverage limit means a higher premium.
A higher deductible (amount you agree to pay out of pocket before insurance kicks in) can lower your premium.
Typical Cost Range in Malaysia
| Business Size | Estimated Annual Premium (RM) | 
| Micro business / Freelancers | RM500 – RM1,000 | 
| Small Business (1–10 staff) | RM1,000 – RM2,500 | 
| Medium Business (11–50 staff) | RM2,500 – RM5,000+ | 
| High-risk Business | RM5,000 – RM10,000+ | 
Note: Prices vary depending on your provider, industry, and policy customisation. Always get a tailored quote.
What’s Included in the Price?
A general liability policy in Malaysia typically includes:
- Bodily injury to third parties
- Damage to third-party property
- Personal and advertising injury (e.g. libel, slander)
- Legal defence fees and settlements
- Immediate medical expenses (depending on the plan)
Some providers may offer additional riders (add-ons) like:
- Product liability
- Tenant’s liability
- Employer’s liability
These add-ons may increase your premium but offer more comprehensive protection.
Ways to Manage and Reduce Your Premium
Reducing your insurance cost doesn’t mean reducing your protection. Here’s how to save smart:
1. Bundle Policies
Many insurers offer discounted rates if you purchase more than one policy. For example, bundling your CGL with Professional Indemnity or Property Insurance can lead to savings.
2. Review Your Coverage Regularly
Avoid over-insuring or paying for features you don’t need. Update your policy yearly to reflect your current operations.
3. Implement Risk Management Practices
Having safety procedures, staff training, and a documented incident response plan can reduce your perceived risk and qualify you for better premiums.
4. Maintain a Clean Claims Record
Being claim-free over multiple years often results in no-claim discounts or loyalty bonuses.
5. Choose a Higher Deductible
If your business is low-risk, choosing a higher deductible can significantly reduce your annual premium.
Real-Life Example
A small digital agency in Kuala Lumpur with 5 employees and RM500,000 in annual revenue obtained a CGL policy for RM1,200/year. It included RM1 million coverage for bodily injury, property damage, and legal defence.
In comparison, a catering business serving private events paid RM4,800/year for RM2 million in coverage due to higher risk exposure and the need for event-specific liability clauses.
Final Thoughts
General liability insurance is an essential investment for protecting your business. While costs vary, understanding the factors that influence your premium allows you to budget smartly and ensure adequate coverage.
Always work with a licensed advisor like Minaris to assess your risks and compare policies that fit your business model and growth goals.
Need a personalized quote?
👉 Talk to an Expert at Minaris today.
We’ll guide you through your options and help you choose the right coverage at the right price.

KH Chew is the Founder and Risk Advisor of Minaris, with over 30 years of experience in the insurance industry. He holds a Diploma in Insurance from the Malaysian Insurance Institute (MII), which laid the foundation for his in-depth expertise in property, financial lines, and other general insurance products. He is widely recognized for developing tailored insurance schemes for professionals and businesses across Malaysia. KH is also a passionate advocate for risk management and regularly advises clients and trade associations on comprehensive coverage strategies.

